Booking Terms

1. Booking and Payment

• A deposit of 25% of the total cost is required to confirm your booking. This deposit is non-refundable. The remaining balance must be paid no later than 6 weeks prior to your arrival.
• Bookings made within 6 weeks of the arrival date require full payment at the time of booking.

2. Cancellation Policy

• For cancellations made more than 6 weeks before the arrival date, the 25% deposit is forfeited, but no further charges apply.
• For cancellations made within 6 weeks but more than 3 weeks prior to arrival, a refund of 25% of the total booking cost will be issued.
• For cancellations made within 3 weeks of arrival, no refund will be provided, unless we are able to rebook the property for the same period. In such cases, we may issue a partial refund.

3. Check-in and Check-out

• Check-in is from 3:00 PM on the day of arrival.
• Check-out is by 10:00 AM on the day of departure.
• Requests for early check-ins or late check-outs may be accommodated subject to availability.

4. Occupancy

• The maximum occupancy varies by cottage and is stated on the property listing.

5. Pets

• A maximum of 2 pets are allowed per cottage.

6. Guest Responsibilities and Damages

• Guests are responsible for leaving the property in the condition it was found.
• Any significant damage caused by guests beyond normal wear and tear will be charged to the guest. This includes, but is not limited to, damages to furnishings, appliances, or structural elements.

7. Force Majeure

• We are not liable for cancellations or disruptions due to events beyond our control, such as natural disasters, pandemics, or government-imposed restrictions.

8. Complaints

• Guests should notify us of any issues during their stay to allow us the opportunity to resolve them promptly. Complaints made after departure may be harder to address.

9. Insurance

• Guests are strongly encouraged to purchase travel insurance to cover cancellations, accidents, or unexpected incidents during their stay.